How to Maximize Your Reach Using Google’s Knowledge Graph


Google’s introduction of the Knowledge Graph in 2012 was a seismic shift in search, going from “strings”– directly matching words to other words – to “things” and trying to understand concepts.

This was the true beginning of Google’s attempts to understand user intent and the relationship between entities.

The Knowledge Graph changed search forever.

The Knowledge Graph is a data source like Wikipedia or the World Factbook, but built and maintained by Google as a baseline source of information.

The information from the Knowledge Graph can be surfaced by Knowledge Panels.

Knowledge Graph panels get prime real estate in Google SERPs, giving users instant access to hyper-relevant information without needing to click a link.

Some marketers fear Knowledge Panels and no-click searches, but they can give marketers a golden opportunity to boost their visibility.

In this column, you’ll learn what Knowledge Graph is, how it differs from other rich results, and what steps you can take to make full use of it and drive more visitors to your website.

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What Is The Knowledge Graph?

The Knowledge Graph is an intelligent model that taps into Google’s vast repository of entity and fact-based information and seeks to understand the real-world connections between them.

Instead of interpreting every keyword and query literally, Google infers what people are looking for.

The goal of the Knowledge Graph – as Google explains nicely in their (still relevant) introductory video – is to transition “from being an information engine [to] a knowledge engine.”

It’s part of Google’s change from relying on strings (word matching) to things (idea matching.)

Google uses the Knowledge Graph’s understanding of semantic search and the relationship between things to display what it considers to be the most relevant information in a panel (called a Knowledge panel) to the right of the search results.

In its early days, these results were static, but today you can book movie tickets, watch YouTube videos, and listen to songs on Spotify through these panels.

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Knowledge panels are great for visibility and reinforcing brand authority.

By taking ownership of your Knowledge Panel, you’ll be able to suggest changes and influence things such as the displayed logo, contact information, and social profiles.

Are Knowledge Graph Results The Same As Rich Results?

Google makes a distinction between Knowledge Graph results and other search result categories, like Featured Snippets.

Still, they admit that “it can be difficult to distinguish visually between a rich result and a Knowledge Graph result.”

Both types of results use styling, images, and other features to deliver a wealth of information to specific queries.

The main difference between Knowledge Graph results and rich results is the level of control you have over the content.

While you typically don’t have much control over rich results, you can suggest changes to the Knowledge Graph, especially where it concerns your brand identity and information.

It’s worth noting that the Knowledge Graph also has a hand in determining which results are linked together in carousels.

However, carousel results are currently limited to non-commercial, informational queries. Therefore, carousels don’t represent a direct traffic or SEO advantage, and we won’t focus on carousel optimization in this article.

Instead, we’ll focus exclusively on how you can leverage and influence Knowledge Graph content.

Common Knowledge Graph Types & Examples

Getting a Knowledge Graph card for your brand is a great way to drum up business opportunities, earn extra website traffic, and help people discover your brick-and-mortar locations.

Companies

If you aren’t taking advantage of branded Knowledge Graph panels about your business, mascots, and logos, then you’re missing a huge opportunity.

These cards help users engage with your brand by grouping together nice-to-know information such as a basic description, stock price information, and one or two notable facts.

Not only do these cards contain a great deal of information to searchers, but they can also link directly to your website and social profiles.

Depending on the type of business, mobile searchers may even be able to access search boxes and browse products now through your Knowledge Graph card.

A screenshot of a Google knowledge graph panel for Amazon.com, with information about Amazon and related businesses.Screenshot from Google Knowledge Graph, August 2021

Nonprofit Organizations

Once searching for certain conditions would just return knowledge about those conditions, Knowledge Graph panels now prominently display information about related nonprofit organizations.

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For example, a search for “ALS” from Canada returns links about Amyotrophic Lateral Sclerosis and a Knowledge Graph panel about the ALS Society of Canada.

A knowledge graph panel of the ALSO society of canada, with information about the company, social media profiles, and other MS and ALS charities.Screenshot from Google Knowledge Graph, August 2021

This change represents a massive opportunity for nonprofit organizations to gain increased visibility.

Nonprofits, just like other companies, can include links to their website and social profiles on their card.

Influential People

Some people’s names are brands unto themselves. Searches for prominent figures like “Elon Musk” amount to one big advertisement for all his endeavors and accomplishments.

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Knowledge Graph cards like this are a great way to group your social media presence and help you influence how you’d like your name to be perceived.

A screenshot of a knowledge graph panel of Elon Musk, with information about his family and background, as well as social media profiles.Screenshot from Google Knowledge Graph, August 2021

Local Businesses

Local businesses stand to gain the most from the Knowledge Graph. If it can find the information, Google will pack tons of extra information into your card, including:

  • Customer reviews.
  • Critic reviews.
  • Daily hours.
  • Popular times.
  • Reservation options.
  • Phone numbers.
  • Directions.
  • A link to your website.
  • And more.

Giving people the ability to book a table or make an appointment directly from SERPs means searchers easily find what, exactly, they’re looking for, and you win new business – all with minimal effort.

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Media (Movies, TV Shows, Books, Music, Etc.)

If you go to new movies with any frequency, you’ve probably already glanced at Knowledge Graph panels for ratings, new trailers, cast information, and release dates.

Depending on your local cinema, you may have even bought your ticket through the card.

Similarly, if you’ve ever written a book or produced a more significant asset that’s gained a lot of attention through search, landing a Knowledge Graph card is a great way to influence SERP visibility and click-through rates.

Screenshot of the knowledge panel for avengers: infinity war, with cast, release date, directors, budget, and other information.Screenshot from Google Knowledge Graph, August 2021

Nutritional Information

The Knowledge Graph is a great way to display commonly searched information such as links to recipes, daily calories, and other nutrition facts.

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If your business deals with food, creating meal plans, or sharing recipes, you can use the Knowledge Graph to enhance brand information around these subjects.

Screenshot of a knowledge panel regarding chocolate cake, with nutritional information, photos, and other desserts.Screenshot from Google Knowledge Graph, August 2021

Products

If you’ve built your business around specific products, then product cards can function very similarly to company Knowledge Graph cards, by increasing brand awareness and click-through rate.

However, unlike company Knowledge Graph cards, product cards don’t necessarily get prime real estate on SERPs.

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The top of the page is usually taken up by sponsored ads instead. Be aware of this before you begin optimizing thousands of product pages in a gambit for visibility.

Screenshot of a knowledge panel about the magic bullet compact blender, with information about the bullet.Screenshot from Google Knowledge Graph, August 2021

How To Influence The Knowledge Graph

For the sake of transparency, I’ll begin by saying that there’s no surefire way to get a Knowledge Graph panel.

Even if you have all the correct markup, Google doesn’t have to respect it or include it in SERPs.

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With that said, we know what resources Google uses for its Graph so following these steps represents the best chance you have of winning more visibility for your brand.

1. Leverage Schema Markup On Your Homepage

Schema markup is invisible to visitors, but it’s crucial in helping the Knowledge Graph pick up information about your business.

Fill in all the info you feel is relevant, such as organization, person, and local business. The Knowledge Graph may pick up any data using Schema.org elements, so leverage markup as much as you can.

If you aren’t sure where to begin, consult Google’s summary of the critical types of markup to include while customizing one’s Knowledge Graph.

When you finish, use Google’s Structured Data testing tool to ensure your Schema markup is valid.

2. Get Listed At Wikidata.org And Wikipedia

You may have noticed by now that every Knowledge Graph card borrows its company descriptions from Wikipedia.

Google often relies on Wikipedia for official website addresses as well (unless you provide it yourself).

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So it goes without saying that if your business doesn’t have a Wikipedia page, you should either create one or hire a trusted Wikipedia editor to create one for you.

Google also gets some of its information from Wikidata, so make sure you create an entry about your business there and include a link to your Wikidata entry in your Wikipedia article.

3. Local Businesses: Optimize Google My Business And Social Media

If you’re a local business, you have to optimize your Google My Business listing.

Make sure you’re using your social media accounts regularly to interact with customers, acquire new reviews, and earn local citations. All of these will help you reach a Knowledge Graph card for your business.

4. Verify Your Social Media Accounts

Even if Google can’t find your official website, you may still land a Knowledge Graph if Google adequately identifies and verifies your social media profiles.

One way that Google can recognize you as an official representative of your brand is through your YouTube channel, which gives you the freedom to request changes on your Knowledge Graph card.

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5. Request A Change From Google

Once you have a Knowledge Graph card, requesting a change is a two-step process.

  • Google needs to recognize you as an official representative of your brand. Doing this means owning your brand’s official website, or YouTube channel, and signing into Google as the owner.
  • You need to suggest a change. You can request changes for main images, image size, URLs, people, logos, social profiles, and more.

Google will then review your change suggestions and email you update when they’ve decided whether to publish your changes. For more information, visit Google’s guide to suggesting a change to a Knowledge Graph card.

Conclusion

Once upon a time, Knowledge Graph cards were one of the only types of rich results, and they immediately captured searcher attention.

Today, Knowledge Graph cards clamor for attention alongside local 3-packs, carousels, featured snippets, rich snippets, AdWords ads, and more.

While one could argue that Google is better than ever at predicting what we want to see, it does add another layer of challenge for us, and it begs the question “How do we ensure that we stay in front of the customers who are searching for our products and services?”

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The answer to that question might just lie in Google’s Knowledge Graph.

If you find yourself continuously overlooked in SERPs, both you and the people searching for your solutions stand to benefit from a Knowledge Graph card with your name on it.

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Featured image: Dima Polies/Shutterstock





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How to Maximize Your Reach Using Google’s Knowledge Graph
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